Retail Operations Manager Job Vacancy in Namibe, Angola – Retail Management

Job Description

Position: Retail Operations Manager

Company: Shoprite Angola

Location: Namibe, Angola

Experience: 5+ years in retail operations management

Education: Bachelor’s degree in Business Administration, Retail Management or related field

Employment Type: Full-time

Industry: Retail Management

Department: Operations

Salary: 2,500,000 – 4,000,000 SSP per month

Vacancies:1

Company Overview

Shoprite Angola is a leading retail chain operating across Southern Africa, with a strong footprint in Angola since 2015. The company is renowned for offering a wide range of quality groceries, fresh produce, and household goods at competitive prices. With a commitment to community development, Shoprite invests heavily in local sourcing, job creation, and sustainable business practices. The Namibe store serves as a vital hub for the region, providing essential products to residents and supporting the local economy. As part of its expansion strategy, Shoprite continues to seek talented professionals who can drive operational excellence and deliver superior customer experiences. This role contributes directly to the company’s mission of becoming the preferred retailer in Angola, while also supporting broader Angola Jobs initiatives and career growth opportunities.

Job Overview

The Retail Operations Manager will oversee all aspects of store performance in Namibe, ensuring that sales targets, customer service standards, and operational efficiencies are consistently met. Reporting to the Regional Operations Director, you will lead a team of department supervisors, manage inventory control, and implement merchandising strategies that align with corporate objectives. The role demands a proactive leader who can analyze market trends, optimize staffing, and maintain compliance with health and safety regulations. For more information about Shoprite’s corporate culture and values, visit the main website https://angolajobsearch.com. This position offers a dynamic environment where strategic thinking and hands‑on management intersect, making it an ideal opportunity for professionals seeking to advance their retail careers in Angola.

Key Responsibilities

• Develop and execute store operational plans to achieve sales and profit targets.
• Lead, coach, and evaluate department supervisors and frontline staff to foster high performance.
• Monitor inventory levels, coordinate with supply chain teams, and reduce shrinkage through effective loss prevention measures.
• Ensure compliance with food safety, health, and occupational safety standards.
• Analyze sales data, customer feedback, and market trends to adjust merchandising and promotional activities.
• Manage budgeting, expense control, and financial reporting for the store.
• Collaborate with marketing and visual merchandising teams to create compelling store layouts.
• Drive employee engagement initiatives and maintain a positive workplace culture.

Required Skills

• Strong leadership and people‑management capabilities.
• Excellent analytical and problem‑solving skills.
• Proficiency in retail management software and Microsoft Office Suite.
• Effective communication and negotiation abilities.
• Knowledge of Angolan retail regulations and supply chain logistics.
• Ability to work under pressure and meet tight deadlines.
• Customer‑centric mindset with a focus on service excellence.

Education

A bachelor’s degree in Business Administration, Retail Management, Commerce or a related discipline is required. Candidates with additional certifications in supply chain management, loss prevention, or retail leadership will be given preference.

Experience

Applicants must have a minimum of five years’ experience in retail operations, with at least two years in a supervisory or managerial role. Experience in a multi‑store environment and a proven track record of meeting or exceeding performance metrics are essential.

Salary

The compensation package ranges from 2,500,000 to 4,000,000 Angolan Kwanza (SSP) per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Competitive salary with monthly performance incentives.
• Comprehensive health and dental coverage.
• Retirement savings scheme.
• Employee discount on all store merchandise.
• Paid annual leave and public holidays.
• Transportation allowance for commuting.

Training

• On‑boarding program covering company policies, systems, and safety protocols.
• Leadership development workshops and mentorship opportunities.
• Continuous retail technology training to stay current with industry trends.
• Access to online learning platforms for personal and professional growth.

Working Environment

The Namibe store offers a vibrant, customer‑focused environment where teamwork and innovation are celebrated. Employees work in a modern retail setting equipped with the latest point‑of‑sale technology, back‑office systems, and a supportive management structure. The company promotes a culture of inclusivity, safety, and continuous improvement, ensuring that every team member can thrive.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through our online portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an interview. For additional career resources and to explore other opportunities across the region, visit https://www.cameroonjobsearch.com/. Shoprite Angola is an equal opportunity employer and encourages applications from all qualified individuals.

Equal Opportunity Statement

Shoprite Angola is committed to creating a diverse workforce and provides equal employment opportunities to all applicants regardless of race, gender, age, religion, disability, or any other protected characteristic. We value the unique perspectives each employee brings and strive to foster an inclusive environment where everyone can succeed.