User Experience Researcher Job Vacancy in Namibe, Angola – Technology – Software Development

Job Description

Position: User Experience Researcher

Company: Microsoft Angola

Location: Namibe, Angola

Experience: 3-5 years of UX research experience

Education: Bachelor’s degree in Human-Computer Interaction, Psychology, or related field

Employment Type: Full-time

Industry: Technology – Software Development

Department: User Experience

Salary: 250,000 – 350,000 SSP per month

Vacancies:1

Company Overview

Microsoft Angola is a leading global technology company dedicated to empowering individuals and organizations through innovative software, cloud services, and digital solutions. With a strong presence across Africa, Microsoft Angola collaborates with local governments, educational institutions, and enterprises to drive digital transformation, improve productivity, and foster inclusive growth. The company’s commitment to sustainability, diversity, and community development makes it a premier employer for professionals seeking impactful careers in technology. As part of Microsoft’s worldwide network, the Namibe office plays a strategic role in expanding cloud adoption and delivering cutting‑edge user experiences to customers throughout the region. This environment offers a unique blend of global resources and local insight, creating a fertile ground for talent to thrive and contribute to the future of technology in Angola.

Job Overview

The User Experience Researcher will join Microsoft Angola’s UX team to lead qualitative and quantitative research initiatives that inform product design and strategy. Reporting to the UX Lead, you will collaborate with product managers, designers, engineers, and data analysts to uncover user needs, pain points, and behavioral patterns. Your insights will directly shape the development of software solutions that enhance productivity, accessibility, and satisfaction for a diverse user base across Angola and the broader African market. This role offers a chance to work on high‑impact projects, influence product roadmaps, and contribute to Microsoft’s mission of enabling every person and organization to achieve more. For more information about Microsoft’s vision and career opportunities, visit our portal.

Key Responsibilities

• Plan, design, and execute user research studies, including interviews, surveys, usability testing, and field observations.
• Analyze research data to generate actionable insights, personas, journey maps, and recommendations for product teams.
• Collaborate closely with designers and engineers to translate findings into design improvements and feature specifications.
• Advocate for user‑centered design principles throughout the product development lifecycle.
• Present research outcomes to stakeholders, creating clear visualizations and reports that drive decision‑making.
• Stay current with emerging UX research methodologies, tools, and industry trends, applying best practices to enhance research quality.
• Mentor junior researchers and contribute to building a robust UX research capability within the Angola office.

Required Skills

• Strong expertise in qualitative and quantitative research methods.
• Proficiency with research tools such as UserTesting, Lookback, Optimal Workshop, and statistical analysis software.
• Excellent communication and storytelling abilities, capable of presenting complex findings to diverse audiences.
• Ability to synthesize large volumes of data into clear, actionable recommendations.
• Collaborative mindset with experience working in cross‑functional Agile teams.
• Fluency in English; Portuguese proficiency is highly desirable.

Education

A Bachelor’s degree in Human‑Computer Interaction, Psychology, Anthropology, Sociology, or a related discipline is required. Advanced degrees (Master’s or Ph.D.) are a plus, especially when focused on user research or cognitive science.

Experience

Applicants should have 3‑5 years of professional experience conducting UX research for software products, preferably in enterprise or consumer‑facing applications. Experience in emerging markets, particularly within Africa, will be considered an advantage.

Salary

The compensation package ranges from 250,000 to 350,000 Angolan Kwanza (SSP) per month, commensurate with experience and expertise. Additional performance‑based bonuses and stock options may be offered.

Benefits

• Comprehensive health insurance covering medical, dental, and vision care.
• Generous paid time off, including vacation, sick leave, and public holidays.
• Retirement savings plan with employer matching contributions.
• Professional development budget for conferences, certifications, and training.
• Employee assistance program and wellness initiatives.
• Flexible working arrangements and remote‑work options.

Training

• Onboarding program that includes product immersion, company culture, and compliance training.
• Access to Microsoft Learn platform for continuous skill development.
• Mentorship pairing with senior UX leaders across the global network.
• Regular workshops on advanced research techniques, data analytics, and inclusive design.

Working Environment

Microsoft Angola offers a modern, collaborative workspace equipped with state‑of‑the‑art technology, ergonomic furniture, and dedicated quiet zones for focused work. The Namibe office promotes a culture of inclusion, innovation, and continuous learning, encouraging employees to share ideas and challenge the status quo. Flexible hours and a supportive remote‑work policy enable a healthy work‑life balance.

Application Process

Interested candidates should submit their resume and a portfolio showcasing recent research projects through the online application portal. After an initial screening, shortlisted applicants will be invited to complete a practical research exercise followed by virtual interviews with the hiring team.

Equal Opportunity Statement

Microsoft Angola is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, sexual orientation, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any protected status.