International Freight Forwarding Manager Job Vacancy in Luena, Angola – Logistics & Supply Chain

Job Description

Position: International Freight Forwarding Manager

Company: DHL Global Forwarding

Location: Luena, Angola

Experience: 5-7 years in international logistics and freight management

Education: Bachelor’s degree in Logistics, Supply Chain Management, or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: SSP 2,500,000 – 3,500,000 per month

Vacancies:1

Company Overview

DHL Global Forwarding is a world‑leading provider of air, ocean and road freight services, operating in more than 220 countries and territories. With a strong presence in Angola, DHL combines local market insight with a global network to deliver end‑to‑end supply chain solutions for multinational corporations, SMEs and government agencies. The company is renowned for its commitment to sustainability, digital innovation and customer‑centric service, making it a top choice for professionals seeking dynamic career growth in the logistics sector. As part of DHL’s expanding footprint in the interior provinces, the Luena hub plays a strategic role in connecting the mineral‑rich Lunda Norte region to international markets, creating a vibrant environment for ambitious talent.

Job Overview

The International Freight Forwarding Manager will lead the planning, execution and optimisation of cross‑border shipments originating from or destined to Luena. Reporting to the Regional Operations Director, you will coordinate with air, sea and road carriers, customs authorities and internal stakeholders to ensure seamless cargo movement while maintaining compliance with local regulations. This role is central to DHL’s mission of providing reliable, cost‑effective logistics solutions and directly contributes to the company’s growth strategy in Angola. For more information about DHL’s global logistics network, visit https://angolajobsearch.com/.

Key Responsibilities

• Design and implement freight forwarding strategies that align with client requirements and DHL’s service standards.
• Manage end‑to‑end shipment processes, including booking, documentation, customs clearance, and final delivery.
• Negotiate rates and service agreements with carriers, freight forwarders and local partners.
• Monitor key performance indicators (KPIs) such as on‑time delivery, cost per ton‑kilometer, and customer satisfaction, and drive continuous improvement.
• Lead a team of freight coordinators, providing coaching, performance feedback and career development support.
• Ensure compliance with Angolan customs legislation, international trade regulations and DHL’s internal policies.
• Collaborate with sales, finance and IT departments to develop accurate quotations, invoicing and system integrations.
• Identify and mitigate risks related to cargo handling, security and regulatory changes.
• Prepare regular operational reports for senior management and contribute to strategic planning sessions.

Required Skills

• Strong knowledge of international freight forwarding, multimodal transport and customs procedures.
• Excellent negotiation, analytical and problem‑solving abilities.
• Proficiency in logistics management software (e.g., SAP TM, DHL’s proprietary platforms) and Microsoft Office Suite.
• Effective communication skills in English and Portuguese, both written and verbal.
• Leadership experience with the ability to motivate and develop diverse teams.
• High attention to detail and ability to work under pressure in a fast‑paced environment.

Education

A bachelor’s degree in Logistics, Supply Chain Management, International Business or a related discipline is required. Professional certifications such as FIATA, IATA or a Certified International Freight Forwarder (CIF) designation are considered an advantage.

Experience

Candidates must have a minimum of five years of progressive experience in international freight forwarding, with at least two years in a supervisory or managerial capacity. Experience operating within the Angolan market or other Sub‑Saharan African regions is highly desirable.

Salary

The compensation package ranges from SSP 2,500,000 to SSP 3,500,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and allowances are also part of the total rewards structure.

Benefits

• Comprehensive health and dental insurance for employee and dependents.
• Retirement savings plan with company matching contributions.
• Paid annual leave, sick leave and public holidays in accordance with Angolan labor law.
• Employee assistance program and wellness initiatives.
• Discounted rates on DHL services for personal shipments.

Training

• Onboarding program covering DHL’s global standards, compliance and safety protocols.
• Access to DHL’s internal learning platform for continuous professional development.
• Opportunities to attend international logistics conferences and certification courses.

Working Environment

The Luena office offers a modern, collaborative workspace equipped with state‑of‑the‑art technology and meeting facilities. Employees benefit from a multicultural team, flexible working arrangements where feasible, and a culture that encourages innovation and sustainability. DHL’s commitment to diversity and inclusion ensures a respectful and supportive atmosphere for all staff.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the DHL Careers portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Luena hub.

Equal Opportunity Statement

DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, disability or sexual orientation. Our hiring practices reflect our dedication to fairness and merit‑based selection.