Job Description
CRM Developer – Unitel S.A.
Company: Unitel S.A.
Location: Luanda, Angola
Employment Type: Full-Time
Department: Information Technology & Customer Experience
Reports To: CRM Solutions Manager
Salary: AOA 1,200,000 – AOA 2,800,000 per month
Application Deadline: Open Until Filled
About the Company
Unitel S.A. is Angola’s largest telecommunications operator and one of the country’s leading technology companies. Serving millions of subscribers nationwide, Unitel continues to invest in digital transformation, customer engagement technologies, and enterprise innovation.
This opportunity is ideal for professionals seeking CRM Developer jobs in Angola, jobs in Luanda, and technology careers within a leading telecommunications organization.
Position Overview
Unitel is seeking a talented CRM Developer to design, develop, customize, integrate, and maintain Customer Relationship Management platforms that support customer acquisition, retention, service delivery, and business intelligence initiatives. The successful candidate will work closely with business analysts, software engineers, customer experience teams, and project managers to enhance customer engagement systems.
Candidates interested in software developer jobs in Angola, CRM jobs in Luanda, and IT jobs in Angola are encouraged to apply.
Key Responsibilities
- Design and develop CRM solutions based on business requirements.
- Customize CRM modules, workflows, dashboards, and reports.
- Integrate CRM systems with enterprise applications and databases.
- Develop APIs and system interfaces for customer data management.
- Support CRM upgrades, enhancements, and performance optimization.
- Troubleshoot system issues and implement corrective actions.
- Collaborate with business stakeholders to gather requirements.
- Ensure data integrity, security, and compliance standards.
- Create technical documentation and user guides.
- Support testing, deployment, and change management activities.
- Monitor CRM system performance and reliability.
- Participate in digital transformation projects.
- Assist with customer analytics and reporting solutions.
- Provide technical support and training to users.
- Recommend improvements for customer engagement platforms.
Professionals searching for jobs in Benguela, CRM administrator jobs in Angola, and technology jobs in Luanda will find this role highly attractive.
Education Requirements
- Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related discipline.
- CRM certifications in Microsoft Dynamics, Salesforce, Oracle CRM, HubSpot, or similar platforms are advantageous.
Candidates looking for graduate IT jobs in Angola and long-term software development careers are encouraged to apply.
Experience Requirements
- Minimum 3–5 years of experience in CRM development, software engineering, systems integration, or enterprise application development.
- Experience with CRM platforms such as Microsoft Dynamics 365, Salesforce, Oracle CRM, SAP CRM, or similar solutions.
- Knowledge of SQL databases, APIs, cloud platforms, and software development methodologies.
- Experience in telecommunications, banking, technology, or enterprise environments is preferred.
Relevant backgrounds in developer jobs in Angola, software engineer jobs in Luanda, and enterprise systems jobs in Angola will be highly valued.
Required Skills and Competencies
- CRM development
- Microsoft Dynamics 365
- Salesforce development
- SQL database management
- API integration
- Software development lifecycle
- Business process automation
- Data modeling
- Cloud technologies
- Technical documentation
- Problem-solving skills
- Agile methodologies
- Customer data management
- System architecture
- Team collaboration
Professionals interested in programmer jobs in Angola, technology careers in Luanda, and digital transformation jobs in Angola should consider this opportunity.
Compensation and Benefits
Monthly Salary
AOA 1,200,000 – AOA 2,800,000
Benefits Package
- Annual performance bonuses
- Comprehensive medical insurance
- Pension contributions
- Life insurance coverage
- Paid annual leave
- Mobile communication allowance
- Professional certification sponsorship
- Employee wellness initiatives
- Career advancement opportunities
- Technical training programs
Training and Professional Development
Successful candidates will receive advanced training in:
- CRM platform administration
- Enterprise software architecture
- Cloud application integration
- Customer experience technologies
- Data analytics and reporting
- Agile project delivery
- Information security practices
- API development standards
- Leadership and innovation programs
Professionals pursuing CRM careers in Angola and software development jobs in Luanda will gain valuable exposure to enterprise-scale digital systems.
For additional employment opportunities across Angola, candidates may explore:
Professionals interested in Southern African technology opportunities may also review:
Candidates seeking broader regional career opportunities can explore:
Individuals interested in additional African employment resources may also visit:
Why Join Unitel S.A.?
- Work for Angola’s leading telecommunications company.
- Participate in large-scale digital transformation initiatives.
- Gain exposure to enterprise CRM technologies.
- Access structured technical and leadership development programs.
- Collaborate with experienced technology professionals.
- Build a rewarding long-term career in software engineering and customer technology solutions.
This opportunity is especially suitable for candidates seeking CRM Developer jobs in Angola, jobs in Luanda, vacancies in Angola, job openings in Angola, software developer jobs in Angola, CRM jobs in Luanda, IT careers in Angola, technology jobs in Benguela, enterprise application jobs in Angola, digital transformation careers in Luanda, organizations looking to post a job in Angola, businesses seeking to hire in Angola, companies planning to recruit in Angola, professionals involved in recruitment in Angola, employers expanding hiring in Angola, and candidates using a job portal in Angola for technology opportunities.
Equal Opportunity Employer
Unitel S.A. is committed to providing equal employment opportunities and fostering an inclusive workplace where recruitment, development, and career progression are based on merit, qualifications, experience, and business needs.