E-commerce Marketplace Operations Manager Job Vacancy in Kuando Cubango, Angola – Retail & E-commerce

Job Description

Position: E-commerce Marketplace Operations Manager

Company: Jumia Group

Location: Cuando Cubango, Angola

Experience: 5-7 years

Education: Bachelor’s Degree in Business Administration, Logistics, or Supply Chain Management

Employment Type: Full-time

Industry: Retail & E-commerce

Department: Operations & Logistics

Salary: 450,000 – 750,000 SSP

Vacancies: 1

Company Overview

Jumia Group is the leading pan-African technology company that empowers the growing African middle class with access to the internet, e-commerce, and digital payments. As a pioneer in the digital economy, we are dedicated to transforming the retail landscape across the continent. We provide a robust platform that connects millions of consumers with thousands of sellers, facilitating seamless transactions and efficient logistics. Our mission is to improve the lives of people through technology, fostering economic growth and digital inclusion across various markets. By joining our team, you become part of a massive ecosystem that is redefining how commerce works in Africa, creating countless career opportunities in Angola and beyond.

For more information on our regional impact, visit https://angolajobsearch.com.

Job Overview

We are seeking a highly strategic and detail-oriented E-commerce Marketplace Operations Manager to lead our marketplace expansion in the Cuando Cubango region. This role is critical for ensuring that our platform remains efficient, scalable, and highly competitive. You will be responsible for overseeing the end-to-end marketplace lifecycle, from vendor onboarding and performance monitoring to logistics coordination and customer satisfaction metrics. The ideal candidate will possess a deep understanding of digital marketplace dynamics and have a proven track record of optimizing complex operational workflows. This is a high-impact role that requires a blend of analytical rigor and hands-on problem-solving to drive growth in a rapidly evolving digital market.

Key Responsibilities

• Manage and optimize the end-to-end marketplace operations to ensure high service levels for both buyers and sellers.
• Develop and implement strategic operational frameworks to scale marketplace activities in new territories.
• Monitor vendor performance metrics, including fulfillment rates, delivery timelines, and product quality.
• Collaborate with the logistics team to streamline last-mile delivery processes and reduce operational costs.
• Analyze marketplace data to identify bottlenecks and implement continuous improvement initiatives.
• Manage relationships with key third-party service providers and local logistics partners.
• Ensure compliance with local trade regulations and e-commerce standards in the region.

Required Skills

• Advanced proficiency in data analysis and operational management software.
• Strong understanding of e-commerce business models and marketplace dynamics.
• Exceptional project management and organizational skills.
• Excellent communication and stakeholder management abilities.
• Ability to make data-driven decisions in a fast-paced environment.
• Fluency in Portuguese and English is highly preferred.

Explore more international roles at https://lesothojobsearch.com/job-vacancy-lesotho/.

Education

A minimum of a Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field is required. An MBA or advanced degree in a quantitative field will be considered an advantage.

Experience

Candidates must have at least 5 years of experience in operations management, preferably within the e-commerce, retail, or logistics sectors. Proven experience in managing large-scale marketplace operations or complex supply chain networks is essential for success in this role.

Salary

The monthly salary for this position ranges from 450,000 SSP to 750,000 SSP, depending on experience and performance metrics.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness insurance package.
• Professional development and continuous learning opportunities.
• Flexible working arrangements where possible.
• Opportunity to work in a diverse and multicultural environment.

Training

• Intensive onboarding program covering Jumia’s proprietary technology and systems.
• Ongoing leadership and management training modules.
• Specialized workshops on digital marketplace trends and logistics optimization.

Check out other global vacancies at https://sudanjobsearch.com/.

Working Environment

The working environment is dynamic, fast-paced, and highly collaborative. You will work closely with cross-functional teams including technology, marketing, and logistics. While the role is based in Cuando Cubango, there may be occasional travel to regional hubs to oversee operational implementation.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for individuals who demonstrate passion for digital transformation and a drive for excellence. This is a significant job vacancy in Angola for those looking to advance their careers in the digital economy.

Equal Opportunity Statement

Jumia Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.