Hospitality Operations Director Job Vacancy in Namibe, Angola – Hospitality & Tourism

Job Description

Position: Hospitality Operations Director

Company: Radisson Hotel Group

Location: Namibe, Angola

Experience: 8+ years

Education: Master’s Degree in Hospitality Management

Employment Type: Full-time

Industry: Hospitality & Tourism

Department: Operations

Salary: 850,000 – 1,200,000 SSP

Vacancies: 1

Company Overview

Radisson Hotel Group is a global leader in the hospitality sector, dedicated to providing exceptional guest experiences through a diverse portfolio of hotels ranging from luxury resorts to upscale business hotels. As we expand our footprint across the African continent, we are looking for visionary leaders to join our growing team. Our commitment to excellence ensures that every guest feels valued and every staff member has the opportunity to thrive in a professional, high-standard environment. We pride ourselves on our culture of care, innovation, and operational excellence, making us one of the most sought-after employers for professionals seeking career opportunities in Angola.

Our mission is to create unforgettable moments for our guests by delivering personalized service and maintaining world-class facilities. By joining our team, you become part of a global network of hospitality professionals dedicated to redefining the standards of service in the modern era. We leverage cutting-edge technology and sustainable practices to ensure our operations are both efficient and environmentally responsible.

Job Overview

We are seeking a highly strategic and experienced Hospitality Operations Director to lead our flagship property in Namibe. This critical role is responsible for overseeing all aspects of hotel operations, including front office, housekeeping, food and beverage, and guest services, to ensure seamless service delivery. The successful candidate will drive profitability, maintain rigorous quality standards, and foster a culture of excellence among the staff. This is a premier job vacancy in Angola for a leader who excels in high-pressure environments and possesses a deep understanding of luxury hospitality standards.

As the Director, you will be the custodian of the brand’s reputation in the region. You will work closely with the executive team to implement strategic initiatives that enhance guest satisfaction and optimize operational efficiency. For those looking for employment in Angola, this role offers a unique platform to influence the luxury tourism landscape in the Namibe province. You can learn more about our global standards at https://angolajobsearch.com.

Key Responsibilities

• Direct and oversee all hotel departments to ensure consistent delivery of five-star service standards.
• Develop and implement strategic operational plans to maximize revenue and optimize cost control.
• Monitor guest feedback and implement corrective actions to ensure maximum satisfaction scores.
• Lead, mentor, and develop a diverse team of department heads and operational staff.
• Ensure strict compliance with all local health, safety, and environmental regulations.
• Manage large-scale budgets and provide regular financial performance reports to the regional board.
• Oversee procurement processes to ensure high-quality supplies and services for the property.

Required Skills

• Expertise in luxury hospitality operational management and guest experience design.
• Advanced financial acumen, including P&L management and budgetary forecasting.
• Exceptional leadership and interpersonal communication skills in a multicultural environment.
• Strong problem-solving abilities and the capacity to make decisive actions under pressure.
• Proficiency in modern Property Management Systems (PMS) and hospitality analytics tools.

Education

A Master’s Degree in Hospitality Management, Hotel Administration, or a related business field is required. A Bachelor’s degree with significant high-level management experience may be considered in exceptional circumstances.

Experience

A minimum of 8 years of progressive leadership experience in luxury hotel operations is mandatory. Proven track record of managing large-scale hospitality properties and leading multi-disciplinary teams is essential for success in this role.

Salary

The offered salary for this position is between 850,000 SSP and 1,200,000 SSP per month, depending on experience and performance metrics.

Benefits

• Competitive executive-level compensation package.
• Comprehensive health and wellness insurance coverage.
• Performance-based annual bonuses.
• Opportunities for international relocation and global career advancement.
• Subsidized meals and professional development programs.

Training

• Advanced leadership development workshops.
• Global brand standard certification programs.
• Specialized luxury service training modules.

For more information on international career paths, visit https://sierraleonejobsearch.com/.

Working Environment

The working environment is fast-paced, dynamic, and highly professional. You will operate in a high-end luxury setting that requires impeccable grooming, professional etiquette, and a constant focus on detail. While the role is primarily based in Namibe, it involves frequent interaction with international guests and regional corporate executives.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are currently hiring in Angola and are looking for the best talent to join our growing family. Please ensure all documentation is up to date before submission.

For additional job listings across the continent, please visit https://eritreajobsearch.com/.

Equal Opportunity Statement

Radisson Hotel Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.