International Freight Operations Coordinator Job Vacancy in Luena, Angola – Logistics & Transportation

Job Description

Position: International Freight Operations Coordinator

Company: DHL Global Forwarding

Location: Luena, Angola

Experience: 3-5 years in freight forwarding or logistics coordination

Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or related field

Employment Type: Full-time

Industry: Logistics & Transportation

Department: Operations

Salary: 150,000 – 250,000 SSP per month

Vacancies:1

Company Overview

DHL Global Forwarding is a leading international logistics provider with a strong presence across Africa, including Angola. Leveraging a global network and cutting‑edge technology, DHL delivers end‑to‑end freight solutions for air, ocean, and road transport. In Angola, the company supports a wide range of industries such as mining, agriculture, manufacturing, and retail, helping them move goods efficiently and securely. As part of DHL’s commitment to sustainable logistics, the Luena office plays a pivotal role in connecting the interior provinces to major ports and markets, creating valuable career opportunities for local talent. This position contributes directly to the growth of Angola Jobs and supports the broader goal of enhancing Employment in Angola.

Job Overview

The International Freight Operations Coordinator will manage the full lifecycle of import and export shipments, ensuring compliance with local regulations and DHL’s high service standards. You will act as the primary liaison between customers, carriers, customs authorities, and internal teams, coordinating documentation, tracking, and problem resolution. This role is essential for maintaining DHL’s reputation for reliability and speed, and it offers a dynamic environment where you can develop expertise in global supply chain management. For more information about our presence in Angola, visit Angola Job Search. This Job Vacancy in Angola is an excellent opportunity for professionals seeking Career Opportunities in Angola within the logistics sector.

Key Responsibilities

• Coordinate and monitor international air, sea, and road freight shipments from origin to destination.
• Prepare and verify all required customs documentation, ensuring compliance with Angolan regulations.
• Communicate proactively with customers to provide shipment status updates and resolve issues.
• Collaborate with carriers and freight forwarders to negotiate rates and secure capacity.
• Track performance metrics and generate reports to support continuous improvement.
• Handle exceptions, such as delays, damages, or customs holds, and implement corrective actions.
• Maintain accurate records in DHL’s transportation management system.
• Support the development of standard operating procedures for the Luena office.

Required Skills

• Strong knowledge of international freight regulations and customs procedures.
• Excellent communication and negotiation abilities.
• Proficiency with logistics software and Microsoft Office Suite.
• Analytical mindset with attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Fluency in Portuguese and English; additional languages are a plus.
• Team‑oriented attitude with a focus on customer satisfaction.

Education

A bachelor’s degree in Supply Chain Management, Logistics, Business Administration, International Trade, or a related discipline is required. Relevant certifications such as FIATA, IATA, or a Certified International Freight Forwarder (CIF) credential are advantageous and demonstrate a commitment to professional development.

Experience

Candidates should have 3‑5 years of hands‑on experience in freight forwarding, customs brokerage, or logistics coordination. Experience working in an international environment, especially within the African market, will be highly valued. Prior exposure to DHL’s internal systems or similar enterprise resource planning tools is beneficial.

Salary

The compensation package ranges from 150,000 to 250,000 SSP per month, commensurate with experience and qualifications. The package includes performance‑based incentives and aligns with market standards for Hiring in Angola.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan with company matching.
• Paid annual leave and public holidays.
• Professional development allowance.
• Employee assistance program.
• Opportunities for international assignments.

Training

• Onboarding program covering DHL policies, systems, and safety protocols.
• Continuous training in customs regulations and freight handling.
• Access to DHL’s global e‑learning platform for skill enhancement.
• Mentorship from senior logistics managers.
• Leadership development workshops for high‑potential employees.

Working Environment

The Luena office offers a collaborative, multicultural environment where innovation is encouraged. Employees benefit from modern facilities, reliable IT infrastructure, and a culture that values safety, diversity, and work‑life balance. As part of a global network, staff have access to best practices and can contribute to projects that impact the entire DHL organization.

Application Process

Interested candidates should submit their updated CV through the DHL Careers portal. After an initial screening, shortlisted applicants will be invited to a virtual interview followed by an assessment center in Luena. Successful candidates will receive a formal offer outlining compensation, benefits, and start‑date details. We encourage all qualified individuals to apply and become part of our growing team.

Equal Opportunity Statement

DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, regardless of gender, age, disability, race, religion, or sexual orientation. Our hiring practices reflect our dedication to fairness and the belief that diverse perspectives drive better business outcomes.