International Freight Forwarding Coordinator Job Vacancy in Menongue, Angola – Logistics & Supply Chain

Job Description

Position: International Freight Forwarding Coordinator

Company: DHL Global Forwarding

Location: Menongue, Angola

Experience: 3-5 years in international freight forwarding or logistics coordination

Education: Bachelor’s degree in Business Administration, Logistics, Supply Chain Management or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: 1,200,000 – 1,800,000 SSP per month

Vacancies:1

Company Overview

DHL Global Forwarding is a world‑leading provider of air, ocean and road freight services, operating in more than 220 countries and territories. In Angola, DHL combines local market knowledge with a global network to deliver reliable, end‑to‑end logistics solutions for businesses of all sizes. The Menongue hub supports regional trade, connecting the interior of Angola with major ports and international markets. As part of DHL’s commitment to excellence, the company invests heavily in technology, sustainability and employee development, making it an attractive employer for professionals seeking dynamic career growth in the logistics sector.

With a strong focus on customer satisfaction and operational efficiency, DHL Global Forwarding continuously expands its service portfolio, including customs brokerage, warehousing, and value‑added logistics. The company’s presence in Angola contributes to the nation’s economic development by facilitating trade, creating jobs, and supporting local suppliers. Joining DHL means becoming part of a global family that values innovation, diversity, and a collaborative work environment.

Job Overview

The International Freight Forwarding Coordinator will manage the end‑to‑end coordination of import and export shipments, ensuring compliance with international regulations and DHL’s high service standards. This role serves as the primary point of contact for customers, carriers, and internal teams, overseeing documentation, scheduling, and tracking of freight movements. The coordinator will work closely with the Menongue operations team to optimize routes, reduce transit times, and enhance overall customer experience. For more information about DHL’s career opportunities, visit https://angolajobsearch.com/.

This position offers a unique opportunity to contribute to Angola’s growing logistics landscape while gaining exposure to global supply chain practices. The successful candidate will play a pivotal role in supporting trade activities, fostering relationships with key stakeholders, and driving continuous improvement initiatives within the Menongue hub.

Key Responsibilities

• Coordinate and monitor international shipments from origin to destination, ensuring timely delivery and adherence to customer requirements.
• Prepare, review, and validate all necessary export and import documentation, including commercial invoices, packing lists, certificates of origin, and customs declarations.
• Liaise with carriers, freight forwarders, customs authorities, and internal departments to resolve issues and optimize freight routes.
• Maintain accurate shipment records in DHL’s transport management system, updating status, tracking numbers, and cost allocations.
• Provide proactive communication to customers regarding shipment status, potential delays, and corrective actions.
• Ensure compliance with international trade regulations, Incoterms, and DHL’s internal policies.
• Analyze freight performance metrics and generate reports to support continuous improvement and cost‑reduction initiatives.
• Collaborate with the sales and customer service teams to develop tailored logistics solutions for key accounts.
• Assist in the preparation of customs clearance documentation and support customs brokers as needed.
• Participate in regular operational meetings to share insights, address challenges, and align on strategic objectives.

Required Skills

• Strong knowledge of international freight forwarding processes, Incoterms, and customs regulations.
• Excellent communication and negotiation skills, with the ability to build relationships across cultures.
• Proficiency in logistics software and transport management systems; experience with DHL’s internal platforms is a plus.
• Analytical mindset with the ability to interpret data, identify trends, and propose actionable improvements.
• High level of organization, attention to detail, and ability to manage multiple shipments simultaneously.
• Problem‑solving orientation, capable of handling unexpected disruptions and providing effective solutions.
• Fluency in English and Portuguese; additional language skills are advantageous.
• Team‑player attitude with a proactive approach to collaboration and knowledge sharing.

Education

A bachelor’s degree in Business Administration, Logistics, Supply Chain Management, International Trade, or a related discipline is required. Relevant certifications such as FIATA, IATA, or customs brokerage qualifications are considered an asset and demonstrate a commitment to professional development.

Experience

Candidates should possess 3 to 5 years of hands‑on experience in international freight forwarding, logistics coordination, or a similar role within a multinational logistics provider. Experience working in Angola or other emerging markets is highly valued, as it reflects familiarity with local customs procedures and infrastructure challenges.

Salary

The compensation package ranges from 1,200,000 to 1,800,000 Angolan Kwanza (SSP) per month, commensurate with experience and qualifications. Salary is complemented by performance‑based bonuses, health insurance, and a comprehensive benefits suite designed to support employee well‑being.

Benefits

• Competitive base salary with annual performance bonus.
• Medical and dental coverage for employee and dependents.
• Retirement savings plan aligned with local regulations.
• Paid annual leave, sick leave, and public holidays.
• Employee assistance program and wellness initiatives.
• Opportunities for international assignments and cross‑functional projects.

Training

• Onboarding program covering DHL’s global standards, compliance, and safety protocols.
• Access to DHL’s internal learning platform for continuous skill development.
• Industry‑specific workshops on customs regulations, Incoterms, and freight optimization.
• Mentorship from senior logistics professionals within the Menongue hub.

Working Environment

DHL Global Forwarding offers a modern, collaborative workspace in Menongue, equipped with state‑of‑the‑art technology and a supportive team culture. Employees benefit from a diverse, inclusive environment that encourages innovation, knowledge sharing, and career progression. The company promotes a healthy work‑life balance, flexible scheduling where possible, and a strong focus on safety and sustainability.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the DHL careers portal. Applications will be reviewed by the recruitment team, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Menongue office.

All applications are handled confidentially, and DHL is committed to providing feedback to all applicants within two weeks of the interview stage.

Equal Opportunity Statement

DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee is valued, respected, and given the chance to thrive regardless of gender, age, disability, ethnicity, religion, or sexual orientation. Our recruitment practices are designed to ensure fairness and transparency, supporting the best talent in delivering exceptional logistics solutions across Angola and beyond.