Field Service Engineer Job Vacancy in M’banza-Kongo, Angola – Construction Equipment

Job Description

Position: Field Service Engineer

Company: Caterpillar Inc.

Location: M’banza-Kongo, Angola

Experience: 5+ years in field service engineering, preferably in heavy equipment

Education: Bachelor’s degree in Mechanical Engineering or related field

Employment Type: Full-time

Industry: Construction Equipment

Department: Service & Maintenance

Salary: 2,500,000 – 3,500,000 SSP per annum

Vacancies:1

Company Overview

Caterpillar Inc., a global leader in the design, manufacture, and distribution of construction and mining equipment, has a strong presence in Angola, supporting the nation’s infrastructure development and industrial growth. With a commitment to innovation, safety, and sustainability, Caterpillar provides world‑class solutions that empower local businesses and government projects. As part of its strategic expansion, Caterpillar is investing in skilled talent across the country, creating a dynamic environment where professionals can contribute to transformative projects while advancing their careers. This role offers a unique opportunity to be part of a reputable multinational organization that values expertise, teamwork, and continuous improvement, making it an attractive option for those seeking rewarding Angola Jobs.

Job Overview

The Field Service Engineer will be responsible for delivering on‑site technical support, maintenance, and repair services for Caterpillar’s heavy equipment fleet operating throughout the M’banza-Kongo region. This position plays a critical role in ensuring equipment uptime, customer satisfaction, and adherence to safety standards. The engineer will collaborate closely with clients, sales teams, and internal specialists to diagnose issues, perform corrective actions, and provide training on equipment operation. By joining Caterpillar, you will engage with cutting‑edge technology and contribute to the growth of Angola’s construction sector, aligning with broader Career Opportunities in Angola and supporting the nation’s development goals.

Key Responsibilities

• Perform preventive and corrective maintenance on a range of Caterpillar construction equipment, including excavators, loaders, and motor graders.
• Diagnose mechanical, hydraulic, and electrical faults using diagnostic tools and technical manuals.
• Provide on‑site technical assistance to customers, ensuring rapid resolution of equipment downtime.
• Document service reports, parts usage, and labor hours accurately in Caterpillar’s service management system.
• Collaborate with sales and parts departments to identify upsell opportunities and recommend appropriate solutions.
• Conduct equipment training sessions for operators and maintenance personnel to promote safe and efficient usage.
• Ensure compliance with all safety regulations, company policies, and environmental standards during service activities.
• Participate in continuous improvement initiatives, sharing feedback on product performance and service processes.

Required Skills

• Strong mechanical aptitude with hands‑on experience in heavy equipment maintenance.
• Proficiency in reading technical schematics, hydraulic diagrams, and electrical wiring diagrams.
• Excellent problem‑solving abilities and the capacity to work under pressure.
• Effective communication skills in Portuguese and English for interacting with clients and internal teams.
• Customer‑focused mindset with a commitment to delivering high‑quality service.
• Ability to travel frequently within the M’banza‑Kongo region and adapt to varying work environments.
• Familiarity with Caterpillar’s service software and mobile diagnostic tools is a plus.

Education

A Bachelor’s degree in Mechanical Engineering, Mechatronics, or a related technical discipline is required. Relevant certifications such as Caterpillar Service Technician Certification or equivalent vocational training will be considered an advantage.

Experience

Minimum of five (5) years of proven experience in field service engineering for construction or mining equipment, with a track record of successful maintenance projects and customer satisfaction.

Salary

The compensation package ranges from 2,500,000 to 3,500,000 SSP annually, commensurate with experience and qualifications. Additional performance‑based incentives may be offered.

Benefits

• Comprehensive health and life insurance coverage.
• Retirement savings plan with company matching contributions.
• Paid annual leave and public holidays.
• Company‑provided mobile device and service tools.
• Professional development budget for certifications and training.
• Employee assistance program and wellness initiatives.

Training

• Initial onboarding program covering Caterpillar’s safety standards, service procedures, and product portfolio.
• Ongoing technical training on new equipment models and diagnostic technologies.
• Leadership development workshops for career progression within the organization.

Working Environment

The role involves a blend of office‑based planning and extensive fieldwork at construction sites, mines, and client facilities. Engineers will operate in diverse conditions, from urban environments to remote locations, always adhering to strict safety protocols. Caterpillar fosters a collaborative culture where teamwork, innovation, and respect for local communities are paramount.

Application Process

Interested candidates should submit their updated CV through the online portal at https://angolajobsearch.com/. Applications will be reviewed by the recruitment team, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site technical assessment.

Equal Opportunity Statement

Caterpillar Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and the belief that diverse perspectives drive innovation and success.