Retail Operations Manager Job Vacancy in Benguela, Angola – Retail & Consumer Goods

Job Description

Position:Retail Operations Manager

Company:Carrefour Angola

Location:Benguela, Angola

Experience:5+ years in retail operations management

Education:Bachelor’s degree in Business Administration, Retail Management, or related field

Employment Type:Full-time

Industry:Retail & Consumer Goods

Department:Operations

Salary:2,500,000 – 3,500,000 SSP per month

Vacancies:1

Company Overview

Carrefour Angola is a leading international retailer delivering high‑quality food, non‑food products, and innovative shopping experiences across Angola. With a strong commitment to sustainability, local sourcing, and community development, Carrefour has become a trusted brand in the Angolan market. Operating several hypermarkets and supermarkets, the company supports thousands of jobs and contributes to the growth of the national economy. As part of its expansion strategy, Carrefour continues to invest in modern retail formats, digital commerce, and customer‑centric services, making it an attractive employer for ambitious professionals seeking dynamic career paths. This role offers a unique opportunity to shape retail excellence in Benguela, a vibrant coastal city with growing consumer demand.

Job Overview

The Retail Operations Manager will lead all store‑level operations for Carrefour’s flagship outlet in Benguela. Reporting to the Regional Operations Director, you will be responsible for driving sales performance, optimizing store processes, ensuring compliance with brand standards, and delivering exceptional customer service. The role involves strategic planning, team leadership, inventory control, visual merchandising, and collaboration with cross‑functional partners such as supply chain, marketing, and finance. As a key member of the Benguela leadership team, you will champion continuous improvement initiatives and contribute to Carrefour’s overall growth objectives in Angola. For more information about our corporate culture, visit our main website https://angolajobsearch.com.

Key Responsibilities

• Develop and execute operational strategies to achieve sales targets and profitability goals.
• Lead, coach, and evaluate a multidisciplinary team of department managers, supervisors, and associates.
• Monitor inventory levels, shrinkage, and stock replenishment processes to maintain optimal product availability.
• Ensure compliance with health, safety, and regulatory standards, including local labor laws.
• Oversee visual merchandising and store layout to enhance the shopper experience.
• Analyze performance metrics and generate actionable reports for senior management.
• Implement customer service initiatives that increase satisfaction and loyalty.

Required Skills

• Strong leadership and people‑management capabilities.
• Excellent analytical and problem‑solving skills.
• Proficiency in retail management software and Microsoft Office Suite.
• Effective communication and negotiation abilities.
• Ability to work under pressure and meet tight deadlines.
• Fluency in Portuguese and working knowledge of English.

Education

A Bachelor’s degree in Business Administration, Retail Management, Commerce, or a related discipline is required. Advanced certifications in retail operations or supply chain management are considered an asset.

Experience

Minimum of five (5) years of progressive experience in retail operations, with at least two (2) years in a managerial role overseeing multi‑departmental teams in a large‑scale store environment.

Salary

The compensation package ranges from 2,500,000 to 3,500,000 Angolan Kwanza (SSP) per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total rewards.

Benefits

• Comprehensive health insurance for employee and dependents.
• Retirement savings plan with company matching contributions.
• Employee discount program across all Carrefour stores.
• Paid annual leave and public holidays.
• Transportation allowance and meal vouchers.

Training

• Onboarding program covering Carrefour’s brand standards and operational procedures.
• Leadership development workshops and mentorship opportunities.
• Continuous learning modules on retail analytics and digital tools.
• Access to international retail conferences and seminars.

Working Environment

Our Benguela store offers a modern, collaborative workspace equipped with the latest retail technologies. Employees enjoy a supportive culture that values diversity, innovation, and work‑life balance. The role involves regular interaction with customers, suppliers, and internal stakeholders, fostering a dynamic and engaging atmosphere.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through our online portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. For additional career resources, explore https://mozambiquejobsearch.com/job-vacancy-mozambique/.

Equal Opportunity Statement

Carrefour Angola is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and meritocracy.

Explore more opportunities across Southern Africa at https://southafricajobsearch.com/.